Contact Us

We are here to help our Members make the most from their money. Please contact us if you need some help, but please note that our phone lines can be very busy so we strongly recommend the following options before waiting in our phone queue

Contact Us

See below for all our easy options

Missed a loan repayment? Let us know as soon as you can & we’ll support you to get back on track

See our missed loan repayments page for full details & information

Click Here

All information on our Corporate Membership & benefits is below 

Corporate Membership

We take complaints about our service very seriously. Read our complaints page for full information.

Complaints

Subscribe to receive our tips to save money and updates on Derbyshire Community Bank. You can unsubscribe at any time.

Mailing List Here

Social media can be a convenient way to contact us and keep in touch with our latest news.

Linktree Here

Try our frequently asked questions page

Any Questions not answered? Click below for our FAQ’s (Frequently Asked Questions)

FAQ's Here

 

See all our signposting support below. All numbers & contact details can be found on our Welfare Signposting Page

Click Here

Head Office – Derby

  • Derbyshire Community Bank
  • CUBO
  • Victoria Street
  • DE1 1EQ

Opening Hours

Monday 9.00am – 4.00pm
Tuesday 9.00am – 4.00pm
Wednesday 9.00am – 4.00pm
Thursday 9.00am – 4.00pm
Friday 9.00am – 3.30pm