FAQ – Savings

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See below for our frequently asked questions on our savings services

Share 1 – This is your main account, there must be a minimum balance of £1 to keep your membership active.

General savers – (legacy account, will be transferred to Share 1 account) This is a savings account you can access all year round, with no limit on the amount of withdrawals, and just a £1 minimum balance to keep the account active.

Christmas Savers – This is a locked savings account where you can only withdraw funds from 1st October – 31st January.

Goal Saver – open an account in the App, create up to ten ‘pots’ for your saving goals: holiday, new car, new home, home improvements. Create a name for each of your saving Goals and choose an icon to remind you what you’re saving for!

When you join and make your first deposit your Share 1 account is created for you. Use the App or internet banking to open a Christmas Saver or Goal Saver account.

You can only withdraw Christmas savings between 1st October – 31st January.

You can withdraw from your Share 1 savings anytime either via our app or by calling us on 01332 348144

Yes they are. DCBank is authorised and regulated by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Registered number 432447. Registered Company No. IP00730C on the Mutuals Register.

We are also part of the Financial Services Compensation Scheme (FSCS). This means that eligible savings held with us are protected up to a total of £85,000 per customer. Read our FSCS information sheet here.